Recent Posts

Call the Mold Professionals for your Mold Issues 2019

2/23/2019 (Permalink)

This customer thought they could handle their water mitigation themselves, as a lot of people do. They soon found out why you should always call SERVPRO of Portsmouth just to be sure. The customer started to notice a musty smell in the area where the water damage had occurred about two weeks later.

They called SERVPRO of Portsmouth to take a look and we found high readings with our moisture meters on the base boards and walls of the affected area. We removed the base board do to the high readings and discovered mold on the base boards and the wall behind it. With the approval of the home owner, we performed mold remediation to clean the mold and high level of spores in the air. We use specialized equipment and an antimicrobial agent along with certified technicians to perform this remediation.

Hopefully you will never have a water damage, but if you do, don’t think it’s too small to call in the professionals at SERVPRO of Portsmouth to take a look at it. You would not want to end up with a mold issue like this that is easily prevented just by having us come take a look at the water damage as soon as possible. We provide free estimates and were willing to work with you schedule to provide minimal inconvenience.

Please call us today if you have any questions or concerns. SERVPRO of Portsmouth can be reached at 757-397-3770.

Mold in Unexpected places 2019

2/18/2019 (Permalink)

Here is a picture from one of our customers who didn’t know they had a mold problem until a nice day spring came and they went to open their window and found this. The mold in this home was the result of the very cold weather we experienced mixed with the warm temperatures inside of the home. This creates condensation, which is then trapped inside the window seal, eventually creating this mold buildup. This is more common than you would think and it often goes unnoticed.

The weather the past few weeks has been especially erratic and has created a good opportunity for mold to find its way into many of the nooks and crannies of your home. The best thing that you can do is to make sure all of your seals on doors and windows are tight. Mold needs water to grow and spread so the first step to prevention is cutting off the water source.

You might be thinking, “What should I do if I already have mold?” You should call SERVPRO of Portsmouth, we have technicians that are IICRC certified in mold remediation with years of experience. We also have specialized equipment that we use to filter the air and prevents the spreading of mold spores. So next time you come across an unknown substance that you think might be mold, you need to call SERVPRO of Portsmouth at 757-397-3770! 

Secondary Damages from Mold 2019

2/18/2019 (Permalink)

This customer thought they could handle their water mitigation themselves. They soon found out why you should always call SERVPRO just to be sure. The customer started to notice a musty smell in the area where the water damage had occurred in about two weeks ago.

They called us out to take a look and we found high readings with our moisture meters on the base boards and walls of the affected area. We removed the base board do to the high readings and discovered mold on the base boards and the wall behind it. With the approval of the home owner, we performed mold remediation to clean the mold and high level of spores in the air. We use specialized equipment and an antimicrobial agent along with certified technicians to perform this remediation.

Hopefully you will never have a water damage, but if you do, don’t think it’s too small to call in the professionals at SERVPRO of Portsmouth to take a look at it. You would not want to end up with a mold issue like this that is easily prevented just by having us come take a look at the water damage as soon as possible. We provide free estimates and were willing to work with you schedule to provide minimal inconvenience.

Call us here at SERVPRO of Portsmouth today at 757-397-3770 for help. 

Water loss in your home

2/18/2019 (Permalink)

Water damage can happen at anytime of the day and anywhere. Example of water damages can be toilet clogs, dishwasher leaks and pipe burst and many others. When a disaster happens in your home, our team of warriors at SERVPRO of Portsmouth WILL walk through the disaster with you along with the drying process. At the end of the day, your home is the biggest purchase/investment ever. We are here to help you in a time of need when you need us the most and we understand the amount of stress that a loss can do to a person. Any type of disaster to your home can easily be the worst day of your life. If a tragedy ever happens to your home, whether its a basement flood, water heater burst or sewage backed up into your toiled, give our office a call at 757-397-3770. We are here to make and feel "Like it never even happened."

After the Fire 2019

2/15/2019 (Permalink)

If you have ever experienced a loss due to a fire, then you know the devastating effects it can have on your property and possessions. It is normal to feel overwhelmed and not know where to begin.  But there are some steps you can take to help alleviate the situation from the beginning. SERVPRO of Portsmouth is here to help you in your time of need. First call SERVPRO of Portsmouth at 757-397-3770 and we will begin to help you with all the steps you need. Then call your insurance company, the sooner the better. They will send an adjuster to your property to assess the damage. Do not attempt to clean any of the damage yourself. Take plenty of pictures of the damage for your records.

It is important to find a temporary housing situation, so you are not living among the smoke damage. Our trained professionals here at SERVPRO of Portsmouth are on call 24/7 to provide you with service, and answers to your questions and concerns. We will come up with a remediation plan, and provide a prompt estimate with no cost to you.

Here at SERVPRO of Portsmouth, we have assisted in both small and large commercial fires as well as residential fires. We know how important it is for our clients to get their homes and businesses back to normal, as efficiently as possible. If you or someone you know has been affected by a fire loss, call us at 757-397-3770. We pride ourselves in assisting you and your mitigation needs.  

Fire and Smoke Damage 2019

2/15/2019 (Permalink)

After a fire, smoke damage can wreak havoc in your home or commercial property. Kitchen flare-ups, closed fireplace flues, and electrical fires can send smoke throughout your house, charring walls, covering everything, and not to mention the smoky smell. The longer you let smoke and odors linger, the more they soak into walls, carpets, and furniture. Once the fire’s out or the flue is open, ventilate the house as quickly as possible to mitigate smoke damage. Open doors and windows, and turn off HVAC systems to avoid further spreading smoke. Call us, SERVPRO of Portsmouth! Let our professional and certified staff in Fire Restoration do the dirty work of ventilating, vacuuming, and deep cleaning.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Portsmouth will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 757-397-3770n or check us out online at SERVPRO of Portsmouth.

High Rise Fires 2019

2/15/2019 (Permalink)

Living in a high-rise building can protect you from a handful of different disasters. Unfortunately, they don’t make you any less at risk from a fire. Although high rise buildings are more likely to have fire protection systems in place, they face additional challenges that low-rise buildings may not. Complex evacuation strategies, limited fire department accessibility, smoke movement, fire control, and longer egress times and distance are just some of the unique challenges that these buildings may face in the event of a fire. The multiple floors of a high-rise building create the cumulative effect of requiring great numbers of persons to travel great vertical distances on stairs in order to evacuate the building.

People working or residing in high-rise apartment, condominium, and office buildings need to be fully prepared in the event of a fire. Be sure that you are working closely with your neighbors, landlord and co-workers to ensure everyone is aware of the proper fire safety procedures and features in your building in the event of a fire.

Does your building have fire extinguishers and/or sprinklers? Do you know where the fire alarms are located? Do you have an evacuation plan posted in designated areas of the building? SERVPRO of Portsmouth offers a complimentary ERP (Emergency Ready Program) for your business that provides an immediate plan of action in the event a fire or other disaster should occur. For more information, contact SERVPRO of Portsmouth at 757-397-3770 or go to: https://ready.SERVPRO.com/home/readyprogram

Power Outages Affect Hampton Roads 2019

2/15/2019 (Permalink)

Due to the humid weather lately, Hampton roads has experienced many severe thunderstorms. This has, in turn, caused both residential homes as well as commercial business to experience outages.

Thousands were without power in Virginia Beach on the night of July 15, 2015 after a severe thunderstorm warning was issued for some areas on the Southside. According to Dominion Virginia Power, more than 2,000 customers in Virginia Beach experienced a power outage. Just after midnight, that number had been reduced to about 1,500 customers and the estimated restoration time was 3 a.m.

 Here are some tips that will prove to be helpful if a power outage looks likely.

To prepare for a power outage you should do the following:

•To begin preparing, you should build an emergency kit and make a family communications plan.

•Follow energy conservation measures to keep the use of electricity as low as possible, which can help power companies avoid imposing rolling power outages.

•Fill plastic containers with water and place them in the refrigerator and freezer if there's room. Leave about an inch of space inside each one, because water expands as it freezes. This chilled or frozen water will help keep food cold during a temporary power outage, by displacing air that can warm up quickly with water or ice that keeps cold for several hours without additional refrigeration.

•Be aware that most medication that requires refrigeration can be kept in a closed refrigerator for several hours without a problem. If unsure, check with your physician or pharmacist.

•Keep your car tank at least half full because gas stations rely on electricity to power their pumps.

•Know where the manual release lever of your electric garage door opener is located and how to operate it. Garage doors can be heavy, so know that you may need help to lift it.

•Keep a key to your house with you if you regularly use the garage as the primary means of entering your home, in case the garage door will not open.

Always remember SERVPRO of Portsmouth is here to help by calling 757-397-3770.

The Polar Vortex and What to Expect in Winter Seasons 2019

2/15/2019 (Permalink)

Polar vortexes, or polar cyclones as they are sometimes called, are climatological features that hover near the poles year-round. These cold-core low-pressure areas strengthen in the winter and weaken in the summer.  Strengthening storm systems within the troposphere (the lowest portion of the Earth’s atmosphere) can act to intensify the polar vortex by significantly cooling the poles. A portion of the polar vortex can be fragmented and plunge over Canada, the Midwestern, Central, Southern and Northeastern United States.  This alteration in the polar vortex can occur due to the displacement of the polar jet stream. 

An example of this alteration would be the significant northwestern push of the polar jet stream over the Western part of the United States this past winter. This is different than the El Nino and La Nina weather occurrences, which are based on the water temperatures and air pressure in the Pacific Ocean that we have seen in the past. So, will the polar vortex have an effect on the upcoming winter? 

According to the Farmer’s Almanac, this winter the East Coast will be colder with normal to above-normal snowfall.  The coldest periods will be late December through early January and the snowiest periods will be mid-January to early February. Accuweather predicts a soggy, stormy end of the year for the Southeast as a result of the effects of El Nino and even suggests that there may be snow in December. We will have to see if it rains or only sprinkles this winter. 

So it sounds like the Hampton Roads area always needs to prepare for a cold and wet winter. Get your sweaters out, stock up on hot cocoa and prepare your home.  Have the chimney inspected, check to see that your pipes are insulated, remember to turn your faucets to a slow, constant drip if the temperatures will be below 20, disconnect the garden hoses, check all of the weather stripping around your windows and doors, and replace your HVAC filters. All of these things will help keep you and your home safe and minimize any possible damages that could be caused by the sudden drops in temperature.

Although we haven’t seen a whole lot of cold weather so far this winter, it looks like it could still be just around the corner. If it does hit, we probably will not see the same effects as we did on January 21, 1985, when the temperatures dropped to 3 degrees below zero in Norfolk making it the coldest day in the history of Hampton Roads. 

Call SERVPRO of Portsmouth at 757-397-3770.

Best Way to Reduce Business Interruptions

2/5/2019 (Permalink)

SERVPRO of Portsmouth is a 24/7 emergency service provider. We respond quickly and promptly whenever a disaster strikes. Let me ask you guys something. Did you know that SERVPRO of Portsmouth can assist you in creating a plan before any disaster happens so you and your crew can be better prepared? We can come out to your business with an ERP (Emergency Ready Plan) to help assemble the information that is needed to get your business back up and running if a disaster occurs. The team here at SERVPRO of Portsmouth are here to help you keep your business going and reduce damage and loss revenue to your business. Call us at 757-397-3770 to see how we can assist you so we can make and feel "Like it never even happened."