Recent Posts

Updated 2019 Hurricane Predictions

7/11/2019 (Permalink)

Researchers are expecting a normal to average hurricane season this year. Recent projections from this week predict between 9 and 15 named storms could occur in 2019. 4 to 8 of these have the potential to become hurricanes, and 2 to 4 as major hurricanes- between Category 3 and 5.

Subtropical Storm Andrea was the first named storm of the year and formed on May 20th, 2019 before the official start of Hurricane Season (June 1st). Andrea fizzled out the next day and was reduced to a subtropical depression. This is the 5th year in a row that a named storm has been declared prior to hurricane season.

You can keep track of this year’s latest hurricane activity on the National Hurricane Center’s website:

If you are affected by water or storm damage this hurricane season, call SERVPRO of Portsmouth at 757-397-3770. We will work hard to get you and your family back in your home or business and make it feel “Like it never even happened.”

Water Damage from a Fire

7/8/2019 (Permalink)

If you have ever experienced a fire at your home or business, you understand the devastation involved. And to make matters worse, with a fire often comes water damage. The main causes being sprinkler heads busting and extensive use of fire extinguishers and hoses. It is very important to take care of the water damage immediately. If you ignore it, it will be more costly to remediate, and the damage will be significantly worse.

Here at SERVPRO of Portsmouth, we specialize in fire and water remediation. We know how stressful this time is and we strive to make your life as easy as possible during this difficult time. We are always here, 24/7 to answer any questions or concerns you have, and are happy to provide free estimates as well. If you have experienced a water damage due to a fire, call SERVPRO of Portsmouth at 757-397-3770, and we promise we will make the damage feel “Like it never even happened.”

2019 Hurricane Preparedness Tips

7/3/2019 (Permalink)

Are you prepared for hurricane season? Hurricane season is upon us and here at SERVPRO of Norfolk/Portsmouth we urge our community to be prepared for any emergencies that might arise. Hurricane Season officially runs June 1st through November 30th.

No one can predict when a disaster will strike but as we are entering hurricane season, it is always a great idea to be prepared just in case.

Hurricanes are classified into 5 categories, with a category 5 hurricane having the potential to do the most damage. Category 5 hurricanes have been known to produce winds over 150 miles per hour, so make sure to take the necessary precautions to protect your family, home, and workplace. Secure your outdoor tools and furniture and board up all windows with plywood. Turn off utilities and propane tanks if instructed to do so by the authorities. You can get a complete recommended list of hurricane preparedness tips on FEMA’s website at

 Make sure you and your family have a disaster kit that will last you for three days (72 hours) that is equipped with the proper supplies, including batteries, a flashlight, first aid supplies, cash, and copies of your identification/documentation. Be prepared for the possibility that you lose water and power and be aware that you may not be able to evacuate due to flooded or blocked roads. Always have a list of your emergency contacts readily available.

 It is extremely important to have an evacuation plan and know your local evacuation route for both your home and your workplace.

The time to prepare for a hurricane is before the season begins, when you have the time and are not under pressure. Take the time now to write down your hurricane plan. Know where you will ride out the storm and get your supplies now. You don’t want to be standing in long lines when a Hurricane Watch is issued. Those supplies that you need will probably be sold out by the time you reach the front of the line. Being prepared before a hurricane threatens makes you resilient to the hurricane impacts of wind and water.

 If you aren’t sure where to begin, there are plenty of resources out there to help you. A great place to start is and  These sites will help you create a supply list, communication plans and even design an evacuation plan should it be necessary.  If you own a business, you can contact SERVPRO of Norfolk/Portsmouth to create an Emergency Ready Profile. This is a free service that compiles vital emergency information, photographs of crucial shutoffs, and contacts into an easily accessible app form.  Residential customers, you can create your own ERP by visiting clicking here.  Having a plan in place can help you minimize damage and recovery times!

National Fireworks Safety Month

7/3/2019 (Permalink)

Here at SERVPRO of Portsmouth, we would like to wish our clients, partners & friends a very happy & safe 4th of July holiday weekend. July is National Fireworks Safety Month, and here are some helpful tips you can follow to keep your family safe this weekend:

Only set off fireworks in an open area, steering clear of trees, vehicles, buildings and people. Never set fireworks off indoors and point them in the opposite direction of bystanders.  It’s also a good idea to wear safety goggles & keep a fire extinguisher close by. Have a bucket of water handy to dispose of previously lit fireworks. Soak them for a few hours after they have been lit.

Do not set off fireworks with pets around. The noise frightens them, and they have the potential to cause serious injuries to your furry friends. Make sure your pets have a microchip and identification tags, so if they do run away you are able to find them.

Do not allow children access to fireworks. Do not operate fireworks while under the influence of drugs or alcohol. Don’t underestimate the dangers of sparklers- they have the potential to cause serious burns and are highly flammable so can quickly ignite clothing. Sparkler injuries make up 25% of firework-related emergency room visits every year.

Finally, make sure to check your local laws on setting off fireworks. Certain fireworks might not be permitted in your area. The 4th of July is a great time to celebrate with your family and following these tips will ensure it is a safe one as well.

If you experience a fire damage due to fireworks this year, SERVPRO of Portsmouth is here for you and ready to help 24/7. Call our emergency line at 757-397-3770. We will work hard to make your fire damage feel “Like it never even happened.”

Common Causes of Residential Water Damage

7/3/2019 (Permalink)

Unfortunately, many people experience at least one residential water damage in their lifetime. There are various causes for a water damage but here is a list of the most common:

  • Busted/Leaking Pipes
  • Faulty HVAC Systems
  • Plumbing Issues
  • Leaky Roofs
  • Faulty Household Appliances (Dishwashers, Washing Machines, Refrigerators, Hot Water Heaters)

Many times, a water damage seems to come out of nowhere, but there are usually signs before they happen. Even if you don’t see anything, you might hear water in the walls, or smell the mold that has started to develop. Sometimes a puddle will form in your home near the leak, or you will see discoloration in the walls/flooring. A water damage can also cause drywall to crack or peel. If you notice an increase in your utility bill, that could be an indication as well.

If you suspect a water damage in your home, call us at SERVPRO of Portsmouth for a FREE estimate at 757-397-3770. We will come out and inspect any concerns you have and walk you through the restoration process. It is important to take care of the water damage right away in order to prevent further costly damage to your home. We promise to make your water damage feel “Like it never even happened.”

Common Cause of Fire- Dryer Vents

7/3/2019 (Permalink)

Here at SERVPRO of Portsmouth we have restored many homes and commercial businesses from fires that started from different sources. Many people don’t realize that dirty dryer vents make up an average of 17,000 reported fires in the United States every year. The sad fact is, most of these fires would not have occurred if the dryer vents had been properly cleaned.

Here are some tips to help you determine if your dryer vent is overdue for a cleaning:

  • You notice a musty/moldy smell in your newly dried clothes.
  • You notice a larger amount of lint build up in the lint trap.
  • You see any debris outside of the vent opening.
  • The laundry room and newly dried clothes are hotter than usual.

The good news is dryer vent fires are easily preventable. The main thing to remember is to keep your dryer & vent as lint-free as possible. Clean your lint trap after EVERY load. Use a lint brush to catch any excess lint around the trap. It is recommended that you call a professional out for service/cleaning every 1-3 years. Never leave your house while you are running the dryer.

If you experience a fire caused by a dryer vent, call us at SERVPRO of Portsmouth at 757-397-3770. We will work around the clock to ensure that your home or business is restored to it’s original condition, and make you feel “Like it never even happened.”

Call the professionals for fire clean up

4/4/2019 (Permalink)

Once a fire has consume your home or a couple of offices within your business, the main question that comes to mind is that, "Who's cleaning up all this damage?" The option to clean up the mess yourself is always an option. Doing the job yourself will keep the cost down. 

Here at SERVPRO of Portsmouth, we are well trained with the latest techniques and are equipped with best equipment to get rid all of the smoke and soot that has damaged your home and/or business. 

We work closely with all the major insurance companies quickly and efficiently so we can get your home or business back to where it was prior to the unfortunate event. If a fire damage ever occurs, through faulty wiring or any flamable liquids next to a heat source, SERVPRO of Portsmouth is here 24/7 to make it look and feel "Like it never even happened." 

Preventing Water Damages

3/27/2019 (Permalink)

Do you know what's the no.1 culprit that weakens your homes foundation? WATER DAMAGE

Similar to core strength of your body, water damage hits the core strength of your house causing harm to your property. Below are some strategies on how to prevent any future water damages. 

1. Make sure your home has good drainage

gutters need to be cleaned on a routine basis. If not, a clogged gutter can damage the siding and foundation of your home. The maintenance cost of cleaning your gutters depends on the size and height of your home. On the contrary, it cost no money for you to clean your gutters yourself. 

2. Test your sump pump regularly

Your sump pump should be checked to see if its running properly at least once year. When it comes to storm seasons, several checks should be conducted. To test your sump pump, slowly fill the sump pump pit with water, watch the "float' to rise and then watch to make sure that the water level falls. It's free get your sump pump professionally tested and will cost for it to be installed. 

3. Check for water leaks and fix them

If you get the chance to fix a leak shortly after it started, there may be no long-term damage at all. However, if you have persistent leaks, it can lead to mold growth, termites, ants and more. To check for leaks, check dark spots under pipes, inside sink cabinets and stains on ceilings. 

If you have any questions/concerns, please call SERVPRO of Portsmouth at 757-397-3770. Our crew is certified and well trained to make it look and feel "Like it never even happened." 

Call the Mold Professionals for your Mold Issues 2019

2/23/2019 (Permalink)

This customer thought they could handle their water mitigation themselves, as a lot of people do. They soon found out why you should always call SERVPRO of Portsmouth just to be sure. The customer started to notice a musty smell in the area where the water damage had occurred about two weeks later.

They called SERVPRO of Portsmouth to take a look and we found high readings with our moisture meters on the base boards and walls of the affected area. We removed the base board do to the high readings and discovered mold on the base boards and the wall behind it. With the approval of the home owner, we performed mold remediation to clean the mold and high level of spores in the air. We use specialized equipment and an antimicrobial agent along with certified technicians to perform this remediation.

Hopefully you will never have a water damage, but if you do, don’t think it’s too small to call in the professionals at SERVPRO of Portsmouth to take a look at it. You would not want to end up with a mold issue like this that is easily prevented just by having us come take a look at the water damage as soon as possible. We provide free estimates and were willing to work with you schedule to provide minimal inconvenience.

Please call us today if you have any questions or concerns. SERVPRO of Portsmouth can be reached at 757-397-3770.

Mold in Unexpected places 2019

2/18/2019 (Permalink)

Here is a picture from one of our customers who didn’t know they had a mold problem until a nice day spring came and they went to open their window and found this. The mold in this home was the result of the very cold weather we experienced mixed with the warm temperatures inside of the home. This creates condensation, which is then trapped inside the window seal, eventually creating this mold buildup. This is more common than you would think and it often goes unnoticed.

The weather the past few weeks has been especially erratic and has created a good opportunity for mold to find its way into many of the nooks and crannies of your home. The best thing that you can do is to make sure all of your seals on doors and windows are tight. Mold needs water to grow and spread so the first step to prevention is cutting off the water source.

You might be thinking, “What should I do if I already have mold?” You should call SERVPRO of Portsmouth, we have technicians that are IICRC certified in mold remediation with years of experience. We also have specialized equipment that we use to filter the air and prevents the spreading of mold spores. So next time you come across an unknown substance that you think might be mold, you need to call SERVPRO of Portsmouth at 757-397-3770!