Recent Posts

After the Fire 2019

2/15/2019 (Permalink)

If you have ever experienced a loss due to a fire, then you know the devastating effects it can have on your property and possessions. It is normal to feel overwhelmed and not know where to begin.  But there are some steps you can take to help alleviate the situation from the beginning. SERVPRO of Portsmouth is here to help you in your time of need. First call SERVPRO of Portsmouth at 757-397-3770 and we will begin to help you with all the steps you need. Then call your insurance company, the sooner the better. They will send an adjuster to your property to assess the damage. Do not attempt to clean any of the damage yourself. Take plenty of pictures of the damage for your records.

It is important to find a temporary housing situation, so you are not living among the smoke damage. Our trained professionals here at SERVPRO of Portsmouth are on call 24/7 to provide you with service, and answers to your questions and concerns. We will come up with a remediation plan, and provide a prompt estimate with no cost to you.

Here at SERVPRO of Portsmouth, we have assisted in both small and large commercial fires as well as residential fires. We know how important it is for our clients to get their homes and businesses back to normal, as efficiently as possible. If you or someone you know has been affected by a fire loss, call us at 757-397-3770. We pride ourselves in assisting you and your mitigation needs.  

Fire and Smoke Damage 2019

2/15/2019 (Permalink)

After a fire, smoke damage can wreak havoc in your home or commercial property. Kitchen flare-ups, closed fireplace flues, and electrical fires can send smoke throughout your house, charring walls, covering everything, and not to mention the smoky smell. The longer you let smoke and odors linger, the more they soak into walls, carpets, and furniture. Once the fire’s out or the flue is open, ventilate the house as quickly as possible to mitigate smoke damage. Open doors and windows, and turn off HVAC systems to avoid further spreading smoke. Call us, SERVPRO of Portsmouth! Let our professional and certified staff in Fire Restoration do the dirty work of ventilating, vacuuming, and deep cleaning.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Portsmouth will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 757-397-3770n or check us out online at SERVPRO of Portsmouth.

High Rise Fires 2019

2/15/2019 (Permalink)

Living in a high-rise building can protect you from a handful of different disasters. Unfortunately, they don’t make you any less at risk from a fire. Although high rise buildings are more likely to have fire protection systems in place, they face additional challenges that low-rise buildings may not. Complex evacuation strategies, limited fire department accessibility, smoke movement, fire control, and longer egress times and distance are just some of the unique challenges that these buildings may face in the event of a fire. The multiple floors of a high-rise building create the cumulative effect of requiring great numbers of persons to travel great vertical distances on stairs in order to evacuate the building.

People working or residing in high-rise apartment, condominium, and office buildings need to be fully prepared in the event of a fire. Be sure that you are working closely with your neighbors, landlord and co-workers to ensure everyone is aware of the proper fire safety procedures and features in your building in the event of a fire.

Does your building have fire extinguishers and/or sprinklers? Do you know where the fire alarms are located? Do you have an evacuation plan posted in designated areas of the building? SERVPRO of Portsmouth offers a complimentary ERP (Emergency Ready Program) for your business that provides an immediate plan of action in the event a fire or other disaster should occur. For more information, contact SERVPRO of Portsmouth at 757-397-3770 or go to: https://ready.SERVPRO.com/home/readyprogram

Power Outages Affect Hampton Roads 2019

2/15/2019 (Permalink)

Due to the humid weather lately, Hampton roads has experienced many severe thunderstorms. This has, in turn, caused both residential homes as well as commercial business to experience outages.

Thousands were without power in Virginia Beach on the night of July 15, 2015 after a severe thunderstorm warning was issued for some areas on the Southside. According to Dominion Virginia Power, more than 2,000 customers in Virginia Beach experienced a power outage. Just after midnight, that number had been reduced to about 1,500 customers and the estimated restoration time was 3 a.m.

 Here are some tips that will prove to be helpful if a power outage looks likely.

To prepare for a power outage you should do the following:

•To begin preparing, you should build an emergency kit and make a family communications plan.

•Follow energy conservation measures to keep the use of electricity as low as possible, which can help power companies avoid imposing rolling power outages.

•Fill plastic containers with water and place them in the refrigerator and freezer if there's room. Leave about an inch of space inside each one, because water expands as it freezes. This chilled or frozen water will help keep food cold during a temporary power outage, by displacing air that can warm up quickly with water or ice that keeps cold for several hours without additional refrigeration.

•Be aware that most medication that requires refrigeration can be kept in a closed refrigerator for several hours without a problem. If unsure, check with your physician or pharmacist.

•Keep your car tank at least half full because gas stations rely on electricity to power their pumps.

•Know where the manual release lever of your electric garage door opener is located and how to operate it. Garage doors can be heavy, so know that you may need help to lift it.

•Keep a key to your house with you if you regularly use the garage as the primary means of entering your home, in case the garage door will not open.

Always remember SERVPRO of Portsmouth is here to help by calling 757-397-3770.

The Polar Vortex and What to Expect in Winter Seasons 2019

2/15/2019 (Permalink)

Polar vortexes, or polar cyclones as they are sometimes called, are climatological features that hover near the poles year-round. These cold-core low-pressure areas strengthen in the winter and weaken in the summer.  Strengthening storm systems within the troposphere (the lowest portion of the Earth’s atmosphere) can act to intensify the polar vortex by significantly cooling the poles. A portion of the polar vortex can be fragmented and plunge over Canada, the Midwestern, Central, Southern and Northeastern United States.  This alteration in the polar vortex can occur due to the displacement of the polar jet stream. 

An example of this alteration would be the significant northwestern push of the polar jet stream over the Western part of the United States this past winter. This is different than the El Nino and La Nina weather occurrences, which are based on the water temperatures and air pressure in the Pacific Ocean that we have seen in the past. So, will the polar vortex have an effect on the upcoming winter? 

According to the Farmer’s Almanac, this winter the East Coast will be colder with normal to above-normal snowfall.  The coldest periods will be late December through early January and the snowiest periods will be mid-January to early February. Accuweather predicts a soggy, stormy end of the year for the Southeast as a result of the effects of El Nino and even suggests that there may be snow in December. We will have to see if it rains or only sprinkles this winter. 

So it sounds like the Hampton Roads area always needs to prepare for a cold and wet winter. Get your sweaters out, stock up on hot cocoa and prepare your home.  Have the chimney inspected, check to see that your pipes are insulated, remember to turn your faucets to a slow, constant drip if the temperatures will be below 20, disconnect the garden hoses, check all of the weather stripping around your windows and doors, and replace your HVAC filters. All of these things will help keep you and your home safe and minimize any possible damages that could be caused by the sudden drops in temperature.

Although we haven’t seen a whole lot of cold weather so far this winter, it looks like it could still be just around the corner. If it does hit, we probably will not see the same effects as we did on January 21, 1985, when the temperatures dropped to 3 degrees below zero in Norfolk making it the coldest day in the history of Hampton Roads. 

Call SERVPRO of Portsmouth at 757-397-3770.

Best Way to Reduce Business Interruptions

2/5/2019 (Permalink)

SERVPRO of Portsmouth is a 24/7 emergency service provider. We respond quickly and promptly whenever a disaster strikes. Let me ask you guys something. Did you know that SERVPRO of Portsmouth can assist you in creating a plan before any disaster happens so you and your crew can be better prepared? We can come out to your business with an ERP (Emergency Ready Plan) to help assemble the information that is needed to get your business back up and running if a disaster occurs. The team here at SERVPRO of Portsmouth are here to help you keep your business going and reduce damage and loss revenue to your business. Call us at 757-397-3770 to see how we can assist you so we can make and feel "Like it never even happened." 

Restoring Your Portsmouth Commercial Property after a water damage 2019

2/5/2019 (Permalink)

Flooding and water damage events at Portsmouth commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while SERVPRO of Portsmouth restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Portsmouth

SERVPRO of Portsmouth specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Answer the Phone Ready and are ready to Help!


Call Today - 757-397-3770

Certifications

  • SSI - Substrate Subfloor Introduction
  • AMRT - Applied Microbial Remediation Technician
  • SCI/SPI/SEN - Carpet Inspector
  • WRT - Water Damage Restoration Technician
  • OCT - Odor Control Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician
  • MSI - Marble and Stone Inspector
  • CMT - Commercial Carpet Maintenance Technician
  • HST - Health and safety Technician
  • LCT - Leather Cleaning Technician
  • CRT - Color Repair Technician
  • RCT - Rug Cleaning Technician
  • ECTP - Employee Certification Training Program
  • UFT - Upholstery & Fabric Cleaning Technician
  • SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
  • FCT - Floor Care (Hard Surfaces) Technician
  • CCT - Carpet Cleaning Technician
  • RRT - Carpet Repair & Reinstallation Technician

Affiliations

  • Better Business Bureau
  • American Fire Sprinkler Association
  • Associated General Contractors of America
  • Hampton Roads Association for Commercial Real Estate
  • Hampton Roads Claims Association
  • Honorable Order of the Blue Goose International
  • National Association of Insurance and Financial Advisors

Commercial Water Damage Portsmouth 2019

2/5/2019 (Permalink)

SERVPRO of Portsmouth Strives to Restore Your Commercial Water Damaged Property

It's the worst nightmare for any commercial property owner. You have tenants approved; they move in, and for whatever reason, they go out of their way to damage your walls, carpet, flooring, fixtures and appliances. Somehow they even managed to destroy the crown molding and baseboards. They've caused water damage to areas that don't even have any plumbing. Light fixtures, switches, faucets, tubs, and all of the furniture that was on the property, including some of theirs that they left behind during their hasty escape are all damaged.

What would you say if I told you that you have access to professionally trained commercial water damage technicians in SERVPRO Portsmouth that are ready to assist you during every step of this sort of restoration and more? Our expertly trained staff will even help you with all of the paperwork that is required to submit to your insurance company. To help in reducing the costs associated with the repairs, we have technicians specifically designed to handle every aspect of the restoration so that typically we can accomplish the entire commercial water damage and rebuild needed.
 
SERVPRO of Portsmouth technicians are available whenever you need us. We have twenty-four-hour emergency service and rapid response teams to get to your commercial property fast and perform the repairs that you need. We'll perform a full inspection and assessment and go over everything with you that is required to return your commercial property to its pre-damage condition. 
 
We can handle moving all of your furniture and valuables to a safe location on-site or even off-site while repairs are performed to the rest of the property. At SERVPRO of Portsmouth we take great care to restore as many of your items as possible and treat your valuables as though they were our own, working hard to make this incident as inconvenient as possible.

Document Restoration 

In the aftermath of disaster, some of your most valued contents—documents, photographs, and books—could be lost forever. As a leader in the restoration industry, SERVPRO knows that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, SERVPRO’s restoration professionals will help you recover your paper goods before it is too late.

Our Document Restoration Facility:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

 
SERVPRO of Portsmouth is here to help, from water removal to full restoration of your property, leave your commercial water damage restoration needs to our expertly trained staff. We'll have your property back to working order and ready for your next tenant as soon as possible with as little impact on your normal daily operations as we can. 
 
The professional services at SERVPRO of Portsmouth are only a phone call away and available to you 24/7, make the call, you won't be disappointed. 757-397-3770

Commercial Fire Damage Restoration in Portsmouth 2019

2/5/2019 (Permalink)

Fire damage can be very devastating for a business or commercial property no matter the time. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If you have a fire emergency, call SERVPRO of Portsmouth.

Commercial Restoration Presents Unique Challenges

SERVPRO of Portsmouth have the training, experience, and equipment to manage your commercial fire damage emergency. They will respond quickly and manage the fire restoration project through to its completion—getting your property business-ready. Learn more about SERVPRO of Portsmouth Professional training and certifications.

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

If you need help with fire damage cleanup and restoration, call SERVPRO of Portsmouth at 757-397-3770.

Do you know what's in the water 2019

2/5/2019 (Permalink)

3 Categories of Water

Water damage can cause stress in the home or workplace. Whether your water loss is large or small, it is crucial to remediate the situation quickly to prevent any further issues. Water is classified into 3 categories, and it’s important to be able to distinguish the differences among them.

The first category is “Clean Water.” Clean water is the least contaminated, and comes from a clean source, like a leaky faucet or water line. It can turn into a category 2 or 3 if left untreated and exposed to factors such as temperature and other contaminants.

The second category is “Gray Water.” Gray water is contaminated and can come from a dishwasher or washing machine overflow. It is important to remediate gray water as quickly as possible, as it may contain bacteria. And if left untreated, it can turn into a category 3- “Black Water.”

Black water is severely contaminated. Having contact with black water can cause serious illness, and in some cases even death. Examples of black water include flooding from waterways, and standing water. Black water may contain chemicals, microbes and sewage. Avoid any contact with black water.

At SERVPRO of Portsmouth, we provide free estimates for every type of water damage. We want our customers to have peace of mind knowing they will be taken care of by our certified professionals. Our state of the art equipment will have your home or business dry, clean and back to normalcy in a timely and professional manner. If you have any concerns related to a water damage, or to schedule a free estimate, please call us today at 757-397-3770