What our Customers say...

Water Damage Testimonials

I arrived at my house to find the kitchen floor, near the sink, in about 1/2" of water.  I looked up at the ceiling and saw the ceiling was full of water.  Thinking my hot water heater had exploded,  I ran upstairs to check my attic.  Whew, it wasn't the water heater...looking in the laundry room (which is also upstairs), the washer had overflowed due to a seal being broken...the water pressure from wall broke seal and water filled the washer, hence the overflow n down it poured to the 1st floor, kitchen ceiling.  The damage expanded out to the tile floor, kichen cabinets, upstairs bathroom n laundry tile floor..walls too.  I immediately called my insurance company for assistance in beginning to get my house repaired!!  They contacted SERVPRO.  I've never used them before... they responded within 2 hours (they were at another job).  

Brenda arrived and was wonderful!  She has over 20 years experience and knows her stuff.  I like to get to know people and, as everyone has their own experiences and expertise in their lives, Brenda talked and explained everything in detail--without talking down to me...but explaining how the job will be done, what needed to be done, when it will be done, n who will be doing it.  It was easy to understand and I could follow the process...  

Professional, thorough and knowledgeable!

A-1 customer service, very professional and excellent service provided. 

The SERVPRO team that responded to my house was very polite and professional. He explained everything along the way and was attentive to my questions and concerns. Job well done. 

Very nice team of people and respectful.

A million thanks for all your help in repairing my home after the water damage recently. I am pleased with the results and I couldn't have asked for a nicer group to handle the work.

Pleasant, efficient, and very informative staff!

The staff were very accommodating. They were patient and respectful towards my elderly parents. They explained in detail each step during the process. They offered recommendations to assist in this loss.

When my home had four water damages within the same year, I was relieved to have SERVPRO by my side.  As a newer home owner, SERVPRO helped my husband and I through the process of putting our home back together.  They took their time to make sure every step was taken care of so our house could get back to normal.  The technicians and our project manager were great to work with.  They responded immediately to our emergencies, and worked through them with us to get our house taken care of quickly.  Thank you SERVPRO for your help!

Polite, helpful, and careful.