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After the Fire

4/13/2017 (Permalink)

Fire Damage After the Fire SERVPRO of Portsmouth is here to help you in the event you have a fire.

If you have ever experienced a loss due to a fire, then you know the devastating effects it can have on your property and possessions. It is normal to feel overwhelmed and not know where to begin.  But there are some steps you can take to help alleviate the situation from the beginning. SERVPRO of Portsmouth is here to help you in your time of need. First call SERVPRO of Portsmouth at 757-397-3770 and we will begin to help you with all the steps you need. Then call your insurance company, the sooner the better. They will send an adjuster to your property to assess the damage. Do not attempt to clean any of the damage yourself. Take plenty of pictures of the damage for your records.

It is important to find a temporary housing situation, so you are not living among the smoke damage. Our trained professionals here at SERVPRO of Portsmouth are on call 24/7 to provide you with service, and answers to your questions and concerns. We will come up with a remediation plan, and provide a prompt estimate with no cost to you.

Here at SERVPRO of Portsmouth, we have assisted in both small and large commercial fires as well as residential fires. We know how important it is for our clients to get their homes and businesses back to normal, as efficiently as possible. If you or someone you know has been affected by a fire loss, call us at 757-397-3770. We pride ourselves in assisting you and your mitigation needs.   

Fire and Smoke Damage

4/13/2017 (Permalink)

Fire Damage Fire and Smoke Damage Smoke Damage after the fire.

After a fire, smoke damage can wreak havoc in your home or commercial property. Kitchen flare-ups, closed fireplace flues, and electrical fires can send smoke throughout your house, charring walls, covering everything, and not to mention the smoky smell. The longer you let smoke and odors linger, the more they soak into walls, carpets, and furniture. Once the fire’s out or the flue is open, ventilate the house as quickly as possible to mitigate smoke damage. Open doors and windows, and turn off HVAC systems to avoid further spreading smoke. Call us, SERVPRO of Portsmouth! Let our professional and certified staff in Fire Restoration do the dirty work of ventilating, vacuuming, and deep cleaning.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Portsmouth will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 757-397-3770n or check us out online at SERVPRO of Portsmouth.

Secondary Damage

4/12/2017 (Permalink)

Water Damage Secondary Damage Don't let this happen to you!

This customer thought they could handle their water mitigation themselves. They soon found out why you should always call us at SERVPRO of Portsmouth just to be sure. The customer started to notice a musty smell in the area where the water damage had occurred in about two weeks ago.

They called us out to take a look and we found high readings with our moisture meters on the base boards and walls of the affected area. We removed the base board do to the high readings and discovered mold on the base boards and the wall behind it. With the approval of the home owner we performed mold remediation to clean the mold and high level of spores in the air. We use specialized equipment and an antimicrobial agent along with certified technicians to perform this remediation.

Hopefully, you will never have a water damage, but if you do don’t think it’s too small to call in the professionals to take a look at it. You would not want to end up with a mold issue like this that is easily prevented just by having us come take a look at the water damage as soon as possible. SERVPRO of Portsmouth provides free estimates and we are willing to work with you schedule to provide minimal inconvenience. Please call us today at 757-397-3770

High Rise Fires

4/12/2017 (Permalink)

Fire Damage High Rise Fires SERVPRO of Portsmouth is here to help in your time of need!

Living in a high-rise building can protect you from a handful of different disasters. Unfortunately, they don’t make you any less at risk from a fire. Although high rise buildings are more likely to have fire protection systems in place, they face additional challenges that low-rise buildings may not. Complex evacuation strategies, limited fire department accessibility, smoke movement, fire control, and longer egress times and distance are just some of the unique challenges that these buildings may face in the event of a fire. The multiple floors of a high-rise building create the cumulative effect of requiring great numbers of persons to travel great vertical distances on stairs in order to evacuate the building.

People working or residing in high-rise apartment, condominium, and office buildings need to be fully prepared in the event of a fire. Be sure that you are working closely with your neighbors, landlord and co-workers to ensure everyone is aware of the proper fire safety procedures and features in your building in the event of a fire.

Does your building have fire extinguishers and/or sprinklers? Do you know where the fire alarms are located? Do you have an evacuation plan posted in designated areas of the building? SERVPRO of Portsmouth offers a complimentary ERP (Emergency Ready Program) for your business that provides an immediate plan of action in the event a fire or other disaster should occur. For more information, contact SERVPRO of Portsmouth at 757-397-3770 or go to: https://ready.SERVPRO.com/home/readyprogram

The following are a few essential free resource tips and guidelines from the NFPA (National Fire Protection Association) on how to prevent fires & be prepared in case a fire should occur.

Guidelines to Developing Emergency Action Plans for All-Hazard Emergencies in High-Rise Office Buildings

Download NFPA's free safety tip sheet on high-rise buildings.

See more NFPA tips for escape planning in tall buildings.

Let SERVPRO of Portsmouth Handle your fire damage needs

4/12/2017 (Permalink)

Fire Damage Let SERVPRO of Portsmouth Handle your fire damage needs Call SERVPRO of Portsmouth today at 757-397-3770

With responsive and precise fire damage repair from SERVPRO of Portsmouth, even the worst disasters can be put in the past. Roaring flames have been one of man’s greatest enemies since the dawn of history, and though it’s easier to handle these days, it can still cause havoc if it gets out of control. Not only can the flames cause enormous damage, the ash, soot and smoke residue that remains will make the home almost noxious to live in. Both can create irritating odors, discolor walls or ceilings and cause breathing issues if there is a high concentration of ash left over.

SERVPRO of Portsmouth fire damage repair will remove the ash and smoke residue left behind. This has to be done quickly because ash is acidic and will cause materials to deteriorate if allowed to sit for long. SERVPRO of Portsmouth certified technicians work hard to provide a thorough cleanup.  This will include treatment of every surface that is affected by ash and soot. This includes cleaning down walls, ceilings, furniture and countertops. Ash and smoke will almost always be present in the vents and ducts as well, as they are quickly taken up by the HVAC system. SERVPRO of Portsmouth will access the home’s ducts to clean them out as well, preventing either from entering the home once again.

Call SERVPRO of Portsmouth today at 757-397-3770 or check our website out at www.SERVPROportsmouth.com

Do you know what's in the Water?

3/30/2017 (Permalink)

Water Damage Do you know what's in the Water? Be careful not knowing what's in the water!

3 Categories of Water

Water damage can cause stress in the home or workplace. Whether your water loss is large or small, it is crucial to remediate the situation quickly to prevent any further issues. Water is classified into 3 categories, and it’s important to be able to distinguish the differences among them.

The first category is “Clean Water.” Clean water is the least contaminated, and comes from a clean source, like a leaky faucet or water line. It can turn into a category 2 or 3 if left untreated and exposed to factors such as temperature and other contaminants.

The second category is “Gray Water.” Gray water is contaminated and can come from a dishwasher or washing machine overflow. It is important to remediate gray water as quickly as possible, as it may contain bacteria. And if left untreated, it can turn into a category 3- “Black Water.”

Black water is severely contaminated. Having contact with black water can cause serious illness, and in some cases even death. Examples of black water include flooding from waterways, and standing water. Black water may contain chemicals, microbes and sewage. Avoid any contact with black water.

At SERVPRO of Norfolk/Portsmouth, we provide free estimates for every type of water damage. We want our customers to have peace of mind knowing they will be taken care of by our certified professionals. Our state of the art equipment will have your home or business dry, clean and back to normalcy in a timely and professional manner. If you have any concerns related to a water damage, or to schedule a free estimate, please call us today at 757-397-3770.

Got Water Damage

3/30/2017 (Permalink)

Water Damage Got Water Damage Trust the Professionals at SERVPRO Portsmouth!

Without question, the most important step for a homeowner needs to take when faced with flood or other water damage is to waste no time in drying the area out. The old standby of setting up all your house fans to dry out a flooded area really isn’t very effective in the long run. It may do a satisfactory job on the surface, but deeper water damage to walls, wood, carpet and furniture, along with insufficient drying, can lead to more serious consequences such as mold and mildew growth, the flourishing of harmful bacteria, bugs in rotting wood and in extreme conditions, actual damage to the structural integrity of the home itself. To combat all these harmful possibilities, the best thing you can do is to call in a licensed water damage restoration specialist to tackle the job, like SERVPRO of Norfolk/Portsmouth. Call us today at 757-397-3770!

Mold in Unexpected Places

3/23/2017 (Permalink)

Mold Remediation Mold in Unexpected Places Mold in Unexpected Places

Here is a picture from one of our customers who didn’t know they had a mold problem until a nice day spring came and they went to open their window and found this. The mold in this home was the result of the very cold weather we experienced mixed with the warm temperatures inside of the home. This creates condensation, which is then trapped inside the window seal, eventually creating this mold buildup. This is more common than you would think and it often goes unnoticed.


The weather the past few weeks has been especially erratic and has created a good opportunity for mold to find its way into many of the nooks and crannies of your home. The best thing that you can do is to make sure all of your seals on doors and windows are tight. Mold needs water to grow and spread so the first step to prevention is cutting off the water source.


You might be thinking, “What should I do if I already have mold?” You should call SERVPRO of Norfolk/Portsmouth, we have technicians that are IICRC certified in mold remediation with years of experience. We also have specialized equipment that we use to filter the air and prevents the spreading of mold spores. So next time you come across an unknown substance that you think might be mold, you need to call SERVPRO of Norfolk/Portsmouth at 757-397-3770! 

Call the Mold Professionals at SERVPRO of Portsmouth

3/9/2017 (Permalink)

Mold Remediation Call the Mold Professionals at SERVPRO of Portsmouth Mold damage uncovered

This customer thought they could handle their water mitigation themselves. They soon found out why you should always call SERVPRO of Portsmouth just to be sure. The customer started to notice a musty smell in the area where the water damage had occurred about two weeks later.


They called SERVPRO of Portsmouth to take a look and we found high readings with our moisture meters on the base boards and walls of the affected area. We removed the base board do to the high readings and discovered mold on the base boards and the wall behind it. With the approval of the home owner, we performed mold remediation to clean the mold and high level of spores in the air. We use specialized equipment and an antimicrobial agent along with certified technicians to perform this remediation.


Hopefully you will never have a water damage, but if you do, don’t think it’s too small to call in the professionals at SERVPRO of Portsmouth to take a look at it. You would not want to end up with a mold issue like this that is easily prevented just by having us come take a look at the water damage as soon as possible. We provide free estimates and were willing to work with you schedule to provide minimal inconvenience.


Please call us today if you have any questions or concerns. SERVPRO of Portsmouth can be reached at 757-397-3770.

Winter Storm 2017

3/7/2017 (Permalink)

Storm Damage Winter Storm 2017 It's not spring yet. Be prepared for colder temps!

Temperatures dropped and snow fell in Hampton Roads in January 2017, and with that there was a common issue that a lot of people were dealing with, frozen and burst pipes. Hampton Roads has been hit by sudden and drastic temperature drops the past two years. This has lead to all sorts of damage, the most common of which is frozen and burst pipes. Hampton Roads is more vulnerable to these types of damages than many norther cities. This is because most of the buildings in Hampton Roads were not designed with these types of temperatures in mind.


If you remember to do the following things, you will maximize your chances of getting through the cold snap without having any major issues or damage.

 

  • Make Sure Systems Work
  • Insulate Pipes
  • Insulate Everything Else
  • Run Faucets
  • Keep Garage Door Closed
  • Remove, Drain, and Store Hoses
  • Open Cabinets
  • Keep House Temperature Consistent
  • Set Temperature When Out of Town

Remember, it is not spring yet and there is still the possibility of freezing temperatures, snow or other winter weather.

 

If you do have any issues or questions, please feel free to call us here at SERVPRO of Norfolk/Portsmouth. You can reach us by calling 757-397-3770 and one of our many trained professionals would be happy to assist you.