Recent Posts

Do you know what's in the water?

4/4/2018 (Permalink)

Water Damage Do you know what's in the water? Did you have a water damage? What was in your water?

3 Categories of Water

Water damage can cause stress in the home or workplace. Whether your water loss is large or small, it is crucial to remediate the situation quickly to prevent any further issues. Water is classified into 3 categories, and it’s important to be able to distinguish the differences among them.

The first category is “Clean Water.” Clean water is the least contaminated, and comes from a clean source, like a leaky faucet or water line. It can turn into a category 2 or 3 if left untreated and exposed to factors such as temperature and other contaminants.

The second category is “Gray Water.” Gray water is contaminated and can come from a dishwasher or washing machine overflow. It is important to remediate gray water as quickly as possible, as it may contain bacteria. And if left untreated, it can turn into a category 3- “Black Water.”

Black water is severely contaminated. Having contact with black water can cause serious illness, and in some cases even death. Examples of black water include flooding from waterways, and standing water. Black water may contain chemicals, microbes and sewage. Avoid any contact with black water.

At SERVPRO of Portsmouth, we provide free estimates for every type of water damage. We want our customers to have peace of mind knowing they will be taken care of by our certified professionals. Our state of the art equipment will have your home or business dry, clean and back to normalcy in a timely and professional manner. If you have any concerns related to a water damage, or to schedule a free estimate, please call us today at 757-397-3770.

Got Water Damage

4/4/2018 (Permalink)

Water Damage Got Water Damage Have you experienced water damage?

Without question, the most important step for a homeowner needs to take when faced with flood or other water damage is to waste no time in drying the area out. The old standby of setting up all your house fans to dry out a flooded area really isn’t very effective in the long run. It may do a satisfactory job on the surface, but deeper water damage to walls, wood, carpet and furniture, along with insufficient drying, can lead to more serious consequences such as mold and mildew growth, the flourishing of harmful bacteria, bugs in rotting wood and in extreme conditions, actual damage to the structural integrity of the home itself. To combat all these harmful possibilities, the best thing you can do is to call in a licensed water damage restoration specialist to tackle the job, like SERVPRO of Portsmouth. Call us today at 757-397-3770!

Mold in Unexpected Places 2018

3/23/2018 (Permalink)

Mold Remediation Mold in Unexpected Places 2018 Do you know where the mold is hiding?

Here is a picture from one of our customers who didn’t know they had a mold problem until a nice day spring came and they went to open their window and found this. The mold in this home was the result of the very cold weather we experienced mixed with the warm temperatures inside of the home. This creates condensation, which is then trapped inside the window seal, eventually creating this mold buildup. This is more common than you would think and it often goes unnoticed.

The weather the past few weeks has been especially erratic and has created a good opportunity for mold to find its way into many of the nooks and crannies of your home. The best thing that you can do is to make sure all of your seals on doors and windows are tight. Mold needs water to grow and spread so the first step to prevention is cutting off the water source.

You might be thinking, “What should I do if I already have mold?” You should call SERVPRO of Portsmouth, we have technicians that are IICRC certified in mold remediation with years of experience. We also have specialized equipment that we use to filter the air and prevents the spreading of mold spores. So next time you come across an unknown substance that you think might be mold, you need to call SERVPRO of Portsmouth at 757-397-3770! 

Call the Mold Professionals at SERVPRO of Portsmouth 2018

3/23/2018 (Permalink)

Mold Remediation Call the Mold Professionals at SERVPRO of Portsmouth 2018 Don't let this happen to you

This customer thought they could handle their water mitigation themselves, as a lot of people do. They soon found out why you should always call SERVPRO of Portsmouth just to be sure. The customer started to notice a musty smell in the area where the water damage had occurred about two weeks later.

They called SERVPRO of Portsmouth to take a look and we found high readings with our moisture meters on the base boards and walls of the affected area. We removed the base board do to the high readings and discovered mold on the base boards and the wall behind it. With the approval of the home owner, we performed mold remediation to clean the mold and high level of spores in the air. We use specialized equipment and an antimicrobial agent along with certified technicians to perform this remediation.

Hopefully you will never have a water damage, but if you do, don’t think it’s too small to call in the professionals at SERVPRO of Portsmouth to take a look at it. You would not want to end up with a mold issue like this that is easily prevented just by having us come take a look at the water damage as soon as possible. We provide free estimates and were willing to work with you schedule to provide minimal inconvenience.

Please call us today if you have any questions or concerns. SERVPRO of Portsmouth can be reached at 757-397-3770.

Mold Overview 2018

3/23/2018 (Permalink)

Mold Remediation Mold Overview 2018 Let us help with your mold issues

Mold can grow anywhere that there is moisture and normally you can see or smell if you have a mold problem. It always needs three things to grow; water or moisture, a food source, and time. Mold usually appears to be fuzzy, with discolored patches that can be slimy, accompanied by a musty odor. If the mold is not visible, it is commonly found behind or underneath carpets, walls, wallpaper and cabinets. Sources that can lead to mold are flooding, roof leaks, indoor plumbing leaks, humidifiers, damp basements and crawlspaces, steam from your bathroom or kitchen, and outdoor drainage problems.

Exposure to mold can cause health issues. You are more susceptible to these health issues if you currently have a respiratory condition or a compromised immune system. Mold cleanup starts with controlling the moisture problem, and identifying and correcting the source of the water/dampness. Call us here at SERVPRO of Portsmouth and we will be happy to answer any questions and assist you in remediating your mold issues.

Reach us at 757-397-3770

Secondary Damage from Mold 2018

3/23/2018 (Permalink)

Mold Remediation Secondary Damage from Mold 2018 The Mold you don't see!!!

This customer thought they could handle their water mitigation themselves. They soon found out why you should always call SERVPRO just to be sure. The customer started to notice a musty smell in the area where the water damage had occurred in about two weeks ago.

They called us out to take a look and we found high readings with our moisture meters on the base boards and walls of the affected area. We removed the base board do to the high readings and discovered mold on the base boards and the wall behind it. With the approval of the home owner, we performed mold remediation to clean the mold and high level of spores in the air. We use specialized equipment and an antimicrobial agent along with certified technicians to perform this remediation.

Hopefully you will never have a water damage, but if you do, don’t think it’s too small to call in the professionals at SERVPRO of Portsmouth to take a look at it. You would not want to end up with a mold issue like this that is easily prevented just by having us come take a look at the water damage as soon as possible. We provide free estimates and were willing to work with you schedule to provide minimal inconvenience.

Call us here at SERVPRO of Portsmouth today at 757-397-3770 for help. 

Restoring Your Portsmouth Commercial Property after a water damage 2018

3/23/2018 (Permalink)

Commercial Restoring Your Portsmouth Commercial Property after a water damage 2018 We are READY when you need us!

Flooding and water damage events at Portsmouth commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while SERVPRO of Portsmouth restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Portsmouth

SERVPRO of Portsmouth specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Answer the Phone Ready and are ready to Help!


Call Today - 757-397-3770

Certifications

  • SSI - Substrate Subfloor Introduction
  • AMRT - Applied Microbial Remediation Technician
  • SCI/SPI/SEN - Carpet Inspector
  • WRT - Water Damage Restoration Technician
  • OCT - Odor Control Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician
  • MSI - Marble and Stone Inspector
  • CMT - Commercial Carpet Maintenance Technician
  • HST - Health and safety Technician
  • LCT - Leather Cleaning Technician
  • CRT - Color Repair Technician
  • RCT - Rug Cleaning Technician
  • ECTP - Employee Certification Training Program
  • UFT - Upholstery & Fabric Cleaning Technician
  • SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
  • FCT - Floor Care (Hard Surfaces) Technician
  • CCT - Carpet Cleaning Technician
  • RRT - Carpet Repair & Reinstallation Technician

Affiliations

  • Better Business Bureau
  • American Fire Sprinkler Association
  • Associated General Contractors of America
  • Hampton Roads Association for Commercial Real Estate
  • Hampton Roads Claims Association
  • Honorable Order of the Blue Goose International
  • National Association of Insurance and Financial Advisors

Commercial Water Damage Portsmouth 2018

3/23/2018 (Permalink)

Commercial Commercial Water Damage Portsmouth 2018 Let us help you and your commercial building needs!

SERVPRO of Portsmouth Strives to Restore Your Commercial Water Damaged Property

It's the worst nightmare for any commercial property owner. You have tenants approved; they move in, and for whatever reason, they go out of their way to damage your walls, carpet, flooring, fixtures and appliances. Somehow they even managed to destroy the crown molding and baseboards. They've caused water damage to areas that don't even have any plumbing. Light fixtures, switches, faucets, tubs, and all of the furniture that was on the property, including some of theirs that they left behind during their hasty escape are all damaged.

What would you say if I told you that you have access to professionally trained commercial water damage technicians in SERVPRO Portsmouth that are ready to assist you during every step of this sort of restoration and more? Our expertly trained staff will even help you with all of the paperwork that is required to submit to your insurance company. To help in reducing the costs associated with the repairs, we have technicians specifically designed to handle every aspect of the restoration so that typically we can accomplish the entire commercial water damage and rebuild needed.
 
SERVPRO of Portsmouth technicians are available whenever you need us. We have twenty-four-hour emergency service and rapid response teams to get to your commercial property fast and perform the repairs that you need. We'll perform a full inspection and assessment and go over everything with you that is required to return your commercial property to its pre-damage condition. 
 
We can handle moving all of your furniture and valuables to a safe location on-site or even off-site while repairs are performed to the rest of the property. At SERVPRO of Portsmouth we take great care to restore as many of your items as possible and treat your valuables as though they were our own, working hard to make this incident as inconvenient as possible.

Document Restoration 

In the aftermath of disaster, some of your most valued contents—documents, photographs, and books—could be lost forever. As a leader in the restoration industry, SERVPRO knows that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, SERVPRO’s restoration professionals will help you recover your paper goods before it is too late.

Our Document Restoration Facility:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

 
SERVPRO of Portsmouth is here to help, from water removal to full restoration of your property, leave your commercial water damage restoration needs to our expertly trained staff. We'll have your property back to working order and ready for your next tenant as soon as possible with as little impact on your normal daily operations as we can. 
 
The professional services at SERVPRO of Portsmouth are only a phone call away and available to you 24/7, make the call, you won't be disappointed. 757-397-3770

Commercial Fire Damage Restoration in Portsmouth 2018

3/23/2018 (Permalink)

Commercial Commercial Fire Damage Restoration in Portsmouth 2018 Are you prepared for this? If not let us help!

Fire damage can be very devastating for a business or commercial property no matter the time. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If you have a fire emergency, call SERVPRO of Portsmouth.

Commercial Restoration Presents Unique Challenges

SERVPRO of Portsmouth have the training, experience, and equipment to manage your commercial fire damage emergency. They will respond quickly and manage the fire restoration project through to its completion—getting your property business-ready. Learn more about SERVPRO of Portsmouth Professional training and certifications.

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

If you need help with fire damage cleanup and restoration, call SERVPRO of Portsmouth at 757-397-3770.

Do you know what's in the Water 2018

3/23/2018 (Permalink)

Water Damage Do you know what's in the Water 2018 What's in your water?

3 Categories of Water

Water damage can cause stress in the home or workplace. Whether your water loss is large or small, it is crucial to remediate the situation quickly to prevent any further issues. Water is classified into 3 categories, and it’s important to be able to distinguish the differences among them.

The first category is “Clean Water.” Clean water is the least contaminated, and comes from a clean source, like a leaky faucet or water line. It can turn into a category 2 or 3 if left untreated and exposed to factors such as temperature and other contaminants.

The second category is “Gray Water.” Gray water is contaminated and can come from a dishwasher or washing machine overflow. It is important to remediate gray water as quickly as possible, as it may contain bacteria. And if left untreated, it can turn into a category 3- “Black Water.”

Black water is severely contaminated. Having contact with black water can cause serious illness, and in some cases even death. Examples of black water include flooding from waterways, and standing water. Black water may contain chemicals, microbes and sewage. Avoid any contact with black water.

At SERVPRO of Portsmouth, we provide free estimates for every type of water damage. We want our customers to have peace of mind knowing they will be taken care of by our certified professionals. Our state of the art equipment will have your home or business dry, clean and back to normalcy in a timely and professional manner. If you have any concerns related to a water damage, or to schedule a free estimate, please call us today at 757-397-3770.